Single-ear, all-in-one
Pro9 Headset
- Weight
- 120 g with battery
- Battery
- 750 mAh, swappable
- Channels
- Lane 1, Lane 2, table service, paging
- Radio
- DECT, licence-free
Best forOrder-takers and runners
QUAIL DIGITAL
Quail Digital Pro9, Clear Audio for Every Lane
Quail Digital has made team headsets since 1995. Pro9 is its drive-thru system: light headsets, clean digital audio and an easy path to AI order taking.
Exclusive distributor of Acrelec and Quail Digital in Saudi Arabia.
Pro9 in Numbers
1995the year Quail Digital was founded in the UK
1 to 4drive-thru lanes from one system
120 gheadset, battery included
50 mrange from each base, more with repeaters
Figures published by Quail Digital.
The Pro9 System
Six parts, from the headset on your crew to the speaker at the order point. Repeaters extend the range, and P9AI adds AI order taking.
The heart of the system
Pro9 Base Station
- Range
- 50 m radius, up to 2 repeaters
- Users
- One order-taker per lane, unlimited runners
- Links
- Ethernet API, lane timer, grill speaker
- Size
- 25 × 16 × 4.3 cm
Best forOne per lane
Eight batteries at once
Pro9 Charger
- Capacity
- 8 batteries
- Charge time
- 4 hours
- Battery life
- About 500 charges
- Size
- 20.5 × 32.5 × 4.5 cm
Best forSpares ready for every shift
The order-point link
Drive-Thru Module
- Job
- Cleans and digitises the audio
- Sensors
- Vehicle loop and sonar
- Power
- 48 V over network cable
- Body
- Sealed metal
Best forEvery order point
Weatherproof, IP64
Order-Point Speaker
- Power
- 15 W, 30 W peak
- Range
- 210 to 7,000 Hz
- Rated
- IP64
- Connector
- Locking 4-pin
Best forClear sound for the driver
Weatherproof, IP64
Order-Point Microphone
- Type
- Omni-directional
- Range
- 200 to 10,000 Hz
- Rated
- IP64
- Connector
- Locking 3-pin
Best forEvery word from the car
Simple for the Crew
One Touch per Channel
Lane 1, Lane 2, table service and paging, each with its own coloured light.
As Many Runners as You Need
One order-taker per lane, and every runner hears the order.
Take Over in a Tap
A second crew member can take over an order, or one person can run both lanes.
Light for a Full Shift
120 grams with the battery, and spare batteries swap in seconds.
Ready for AI Order Taking With P9AI
P9AI is a compact plug-in box that connects Pro9 to cloud voice AI. The AI takes the order while the crew listens, and anyone can take over at any moment. A switch moves the lane between AI and normal operation. P9AI works with every existing Pro9 system, so you keep your headsets.
Works With the Rest of Your Lane
Lane Timers
Made to connect to every established make of lane timer, and picks up the greet prompt from the vehicle loop.
The Kitchen
A 7-pin connection for the grill speaker.
Your Cabling
The drive-thru module runs on a network cable or your existing cable, powered at 48 V.
Quick Checks
Colour-coded lights on the base show faults at a glance.
Other Quail Digital Systems
Pro11, for Healthcare
A headset system for operating rooms and labs. It won the King's Award for Enterprise in 2023, and King Saud Medical City in Riyadh has used it since 2023.
Pro12, for Retail
For 3 to 250 users in a store, with four channels, voice commands and message keypads.
Quail Connect, for Small Stores
A single-channel system for up to six users, with a range of more than 10,000 square feet.
From Survey to First Car
Survey
We walk the lane and the building to plan coverage and cabling.
Specify
We size the headsets, batteries and repeaters, in one written quote.
Install
We fit the base, the drive-thru module, the speaker and the microphone, then test every lane.
Support
Maintenance contracts and spare stock keep the lane talking.
Related Pages
Quail Digital Questions
All questions Not here? Ask us.
Who supplies Quail Digital in Saudi Arabia?
We do. Botnizer is the exclusive distributor of Acrelec and Quail Digital in Saudi Arabia.
How many lanes can Pro9 cover?
One to four drive-thru lanes, plus channels for table service and paging.
How long does a battery last?
Quail's customers report a full shift. Spares charge in four hours in the eight-bay charger, and a swap takes seconds.
Can Pro9 work with AI order taking?
Yes. P9AI is a plug-in box that connects Pro9 to a cloud voice AI. It works with existing Pro9 systems, and the crew can take over at any moment.
Does Pro9 work with our lane timer?
Yes. Pro9 is made to connect to every established make of lane timer.
Do you supply the Pro11 and Pro12?
Yes. Pro11 is Quail's system for healthcare teams and Pro12 is for retail. Ask us for either.